At Case Closed Games, your satisfaction matters to us. We offer a 30-day money back guarantee on all physical products purchased through our store.

Returns & Refunds

• If you change your mind about your purchase, you can return it within 30 days. In this case, you’ll be responsible for the return shipping costs.

• If your item arrives defective or damaged, we’ll cover the return shipping costs.

• Refunds are issued to your original payment method only.

• We do not offer exchanges or store credit.

How to Request a Refund

To start the process, please contact us at help@caseclosedgames.com with your order number and details of the issue. We’ll provide you with instructions on how to return your item if needed.